COMPANY POLICIES

Shipping, Payment, Returns, Privacy and Security

(To register for making purchases, please go to Register)

Shipping
Basic shipping is via USPS Priority Mail from Kingston, New York, tracked with "Delivery Confirmation." This usually takes two to four days for delivery. We have included an overnight Express Mail option in the shopping cart area. If, however, you wish to have your shipment sent via UPS, the exact UPS shipping charge is calculated and added to the order at time of shipping. McPherson & Company will notify you prior to shipment of the shipping charge via email. If your order needs expediting, please call.

Payment Methods
McPherson & Company accepts American Express, MasterCard, and Visa credit cards. We also accept checks, money orders, or cashier's checks denominated in U.S. dollars and drawn on a U.S. bank.

Returns
Most items sold by McPherson & Company may be returned within 30 days of delivery for a full refund. If the item is returned due to defect or our error, we will pay the return shipping costs. We will not accept for return any item that is not in its original condition, is damaged, or is incomplete (e.g., books shipped with jackets). For return information on specialty items or orders, please call.

Privacy & Security
Information Collected. McPherson & Company does collect and save information entered on our website, such as information on items browsed and purchased, orders, delivery and address information, and information associated with our My Account facility. McPherson & Company also collects data associated with the technical aspects of website usage, such as IP address and timestamps. McPherson & Company uses this information to properly service our customers and to help improve their experience at our website.

Information Shared. McPherson & Company does not sell personally identifiable customer information for commercial purposes. We do share customer information to those agents who perform functions on our behalf, such as those who maintain our website, handle email communications, contribute to order fulfillment, help to market our business, analyze data, process credit cards and perform customer service. Should McPherson & Company be acquired, substantially or wholly, customer information would, of course, be one of the transferred assets. We release account and other personal information when we believe the release is appropriate to comply with the law or to protect the rights, property, or safety of ourselves, our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Special offers. McPherson & Company reserves the right to periodically send offers, newsletters, or other information from us or from our business partners to customers who have registered on our website. Such offers and information will be accompanied with steps which describe how a customer may opt-in/out of receiving such communication in the future.

Cookies. Like most eCommerce websites, McPherson & Company uses 'cookies' to manage some of the features of the website, such as user identity. While it is possible to browse our site with cookies disabled, in order to assemble orders or utilize the personalized features, a customer must have cookies enabled in their web browser.

Security. McPherson & Company understands the importance of protecting customer information. Secure Sockets Layer (SSL)software is used when exchanging sensitive information between the browser and the web server. Customer information is kept on databases that are firewalled from the Internet. A time-limited credentialing procedure guards against illegitimate order placement and access to My Account. We urge all customers to change their passwords frequently and to be sure to log off when using computers that are shared or networked.

 



POST OFFICE BOX 1126 * KINGSTON, NY 12402
Copyright 1996-2012 - McPherson & Company - All Rights Reserved